Cookie Notice
1. What are cookies?
1.1 Cookies are tiny files saved by your browser when a website loads.
1.2 It lets the site recognise your device on your next visit, keep you signed in and remember the choices you make.
1.3 Richmond Casino also relies on comparable technologies, including pixels and local storage. Because they function in the same way, this notice applies to them as well.
1.4 Some cookies disappear once your browser is closed. Others last for a fixed period, then expire.
2. Do other companies set cookies on our site?
2.1 Yes. Some cookies come from our partners, not from us. These are known as third-party cookies.
2.2 They come from partners such as game studios, payment companies, analytics tools and advertising partners.
2.3 These partners follow their own privacy rules. We work only with partners that protect your data properly.
2.4 We never let partners use our cookies to sell your personal data.
3. What are marketing cookies?
3.1 Marketing cookies show you which ad or link brought you to Richmond Casino.
3.2 They help us see which campaigns work, so we do not show you the same ad again and again.
3.3 We set them only if you say yes in our cookie banner.
3.4 As explained on our Play Responsibly page, players taking a break or using self-exclusion get no marketing from us.
4. How can I control or disable cookies?
4.1 On your first visit, we show a banner where you can allow or refuse each optional cookie type.
4.2 Changed your mind? Open cookie settings from the footer link on every page.
4.3 Your browser settings can also block or delete cookies. Check its privacy or security menu.
4.4 If your browser blocks strictly necessary cookies, signing in, deposits or play may not work.
4.5 Your choice applies only to the browser and device you are using. If you use more than one device, set your choice on each.
5. What are analytics cookies?
5.1 Analytics cookies count visits and show us the pages and games players enjoy most.
5.2 They show us which pages load slowly and where players run into trouble, so we can correct the problem.
5.3 We look at this data in groups, not to follow one person.
5.4 We set them only if you say yes.
6. What are strictly necessary cookies?
6.1 These cookies keep the site working and safe. Without them, the casino cannot run.
6.2 They let you:
- sign in and stay signed in
- make deposits and withdrawals safely
- pass our identity and location checks
- keep your session protected from fraud
6.3 They also remember the cookie preferences you have set, so you are not asked again and again.
6.4 We need these cookies to run the service, so we set them without asking you first. You can still block them in your browser, as clause 4.4 explains.
7. What are functional cookies?
7.1 Functional cookies help make the site simpler to use.
7.2 They remember things like your language, your sound settings and the games you played most recently.
7.3 Switching them off won't stop the site from working, but you might have to set these preferences again on every visit.
7.4 We set them only if you say yes.
8. Can this notice change?
8.1 Yes. Any time we add, remove or change a cookie, we update this page and its date.
8.2 If a change affects your choices, we show the cookie banner again so you can decide.
8.3 For more about your data, see our Personal Data Policy.
8.4 Questions? Email [email protected] and we will gladly help.